Refund and replacement
BIOmedis.eu offers its clients satisfaction guarantee.
If a product does not meet your needs, or for any reason you are not satisfied Biomedis products please contact us at the contacts listed below, please return the product and we will:
- Return your money or
- Make a replacement for another product from the range Biomedis
Notice on filing consumer complaints
According to Article 8, paragraph 2 of the Law on Consumer Protection (Official Gazette 79/07, 125/07-isp., 79/09 and 89/09- isp., And 133/09) to inform consumers that objection to the quality of our products and services may submit, in writing, to the following address:
BIOmedis-E d.o.o.
Ivana Lackovića Croate 53B
10020 Zagreb
Croatia, Europe Union
or
e-mail address info@biomedis.eu
The answer to your complaint we will give in writing no later than 15 days after receipt of the complaint.
